Refund and Return Policy
- Owing to nature of our products, goods are not eligible for return /refund in case the carton box is found open at the time of installation of the goods by Kitchen Kraft Kreations (KAFF’s) authorized representative.
- We would request our esteemed customer to be vigilant at the time of taking the delivery of the goods from the Delivery person.
- Product Inspection needs to be done within 7 days of delivery. Post 7 days we are neither responsible nor accept any damage claim for replacement /refund.
- Due to the nature of our products and high transport cost involved, refund will be decided on a case to case basis. First priority of KAFF is, that customer should feel delighted after receiving the goods and its usage, to replace goods in case found broken/damage/defective
- Any voluntary return of goods , once accepted by Kitchen Kraft Kreations, the shipping cost needs to be borne by the customer
- “ In case of cancellation by customer upon delivery or any other reason not pertaining from the Kitchen Kraft Kreation’s side , refund to be made to the customer after deducting the “to and from freight “ and amount charged by payment aggregator and replacement to be made after collecting “to and fro freight charges”
- Refund will be done to the customer’s provided bank account details or through Esewa with-in 7 business days of receiving the returned product.