Refund policy

Refund and Return Policy

1. Owing to nature of our products, goods are not eligible for return /refund in case the carton box is found open at the time of installation of the goods by Kitchen Kraft Kreations (KAFF’s) authorized representative.
2. We would request our esteemed customer to be vigilant at the time of taking the delivery of the goods from the Delivery person.
3. Product Inspection needs to be done within 7 days of delivery. Post 7 days we are neither responsible nor accept any damage claim for replacement /refund.
4. Due to the nature of our products and high transport cost involved, refund will be decided on a case to case basis. First  priority of KAFF is, that  customer should feel delighted  after receiving the goods and its usage,  to replace goods in case  found  broken/damage/defective
5. Any voluntary return of goods , once  accepted by  Kitchen Kraft Kreations, the  shipping cost  needs to be borne by the customer
6. “ In case of cancellation by  customer upon delivery or any other reason not pertaining from the Kitchen Kraft Kreation’s side , refund to be made to the customer after  deducting the “to and from freight “ and amount charged by payment aggregator and replacement  to be made after  collecting “to and fro freight charges”
7. Refund will be done to the customer’s provided bank account details or through Esewa with-in 7 business days of receiving the returned product.